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b{color:#1766d4;margin-left:auto;font-size:11px}.upload-list b.complete{color:#087b59}.review-box{border:1px solid var(--line);border-radius:10px;overflow:hidden}.review-box div{border-bottom:1px solid var(--line);justify-content:space-between;padding:12px 14px;display:flex}.review-box div:last-child{border:0}.review-box span{color:#748398;font-size:11px}.review-box strong{font-size:11px}.consent{color:#68788a;gap:9px;margin-top:15px;font-size:10px;line-height:1.45;display:flex}.modal-footer{border-top:1px solid var(--line);justify-content:space-between;padding:15px 23px;display:flex}.success-state{text-align:center;padding:50px 70px}.success-mark{color:#07805b;background:#dff5ec;border-radius:50%;place-items:center;width:56px;height:56px;margin:0 auto 16px;font-size:24px;font-weight:900;display:grid}.success-state h2{color:var(--navy);margin:5px 0 8px;font-size:26px}.success-state>p:not(.eyebrow){color:#6c7c8e;line-height:1.5}.analysis-steps{text-align:left;color:#8290a0;flex-direction:column;gap:10px;max-width:330px;margin:25px auto;display:flex}.analysis-steps .done{color:#087b59}.analysis-steps .loading{color:#1766d4;font-weight:700}@media (width<=1050px){.content{padding:28px 24px}.active-request{grid-template-columns:1fr}.pro-card{border-left:0;border-top:1px solid var(--line)}.two-column{grid-template-columns:1fr}.contractor-layout{grid-template-columns:230px 1fr}.prepare-grid{grid-template-columns:1fr}.timeline-step{min-width:120px}.header-actions{font-size:0}.header-actions .service-dot,.header-actions .avatar{font-size:12px}}@media (width<=780px){.topbar{padding:0 14px}.brand{font-size:16px}.brand-mark{width:31px;height:31px}.role-switch button{padding:7px 9px;font-size:11px}.app-shell{display:block}.sidebar{display:none}.content{padding:22px 15px}.welcome-row,.contractor-head{flex-direction:column;align-items:flex-start}.welcome-row .primary{width:100%}.active-request{display:block}.timeline{padding-bottom:8px;overflow:auto}.timeline-line{min-width:25px}.system-grid,.contractor-layout{grid-template-columns:1fr}.job-list{grid-template-columns:repeat(3,240px);padding-bottom:8px;display:grid;overflow:auto}.detail-head{padding:17px}.offer-clock{display:none}.detail-tabs{padding:0 5px;overflow:auto}.detail-tabs button{white-space:nowrap}.brief-content{padding:14px}.evidence-strip{grid-template-columns:1fr}.evidence-strip div{border-right:0;border-bottom:1px solid var(--line)}.prepare-grid,.evidence-panel{grid-template-columns:1fr}.offer-footer{flex-direction:column;align-items:flex-start;gap:10px}.offer-actions,.accepted-button{width:100%}.offer-actions button{flex:1}.step-content{padding:8px 20px 20px}.symptom-grid{grid-template-columns:1fr 1fr}.success-state{padding:35px 25px}.care-card{margin-top:5px}}.pilot-page{--pnavy:#071c2f;--pteal:#1594a6;--pmint:#63dcc4;min-height:100vh;color:var(--pnavy);background:#f2f7f7;font-size:15px}.pilot-header{color:#72838e;background:#fff;border-bottom:1px solid #d9e5e7;justify-content:space-between;align-items:center;height:72px;padding:0 max(22px,50vw - 590px);font-size:12px;display:flex}.pilot-brand{color:var(--pnavy);align-items:center;gap:10px;text-decoration:none;display:flex}.pilot-brand>span{background:var(--pnavy);color:#fff;border-radius:50%;place-items:center;width:38px;height:38px;font-size:9px;display:grid;box-shadow:inset 0 0 0 3px #fff,inset 0 0 0 5px #2bbbd2}.pilot-layout{grid-template-columns:300px 1fr;gap:50px;width:min(1120px,100% - 40px);margin:46px auto;display:grid}.pilot-layout>aside{padding:22px 0}.pilot-eyebrow{letter-spacing:1.7px;color:var(--pteal);margin:0 0 10px;font-size:10px;font-weight:900}.pilot-layout>aside h1,.brief-hero h1,.success-card h1{letter-spacing:-1.5px;margin:0 0 16px;font:500 46px/1.05 Georgia,serif}.pilot-layout>aside>p{color:#657783;line-height:1.65}.pilot-layout ol{flex-direction:column;gap:8px;margin:35px 0;padding:0;list-style:none;display:flex}.pilot-layout li{color:#81909a;border-radius:9px;align-items:center;gap:12px;padding:9px;display:flex}.pilot-layout li b{border:1px solid #cad8dc;border-radius:50%;place-items:center;width:28px;height:28px;font-size:10px;display:grid}.pilot-layout li.active{color:var(--pnavy);background:#fff;font-weight:800;box-shadow:0 5px 18px #14394b12}.pilot-layout li.active b{background:var(--pnavy);color:#fff;border-color:var(--pnavy)}.pilot-layout li.done{color:#148268}.pilot-layout li.done b{background:#daf4ec;border-color:#daf4ec}.pilot-safety{color:#fff;background:#08233a;border-radius:12px;flex-direction:column;gap:6px;padding:17px;display:flex}.pilot-safety span{color:#a9becb;font-size:11px;line-height:1.5}.pilot-card{background:#fff;border:1px solid #d7e3e5;border-radius:16px;padding:34px;box-shadow:0 18px 55px #10334712}.intake-card{flex-direction:column;min-height:610px;display:flex}.step-count{letter-spacing:1.5px;color:#80909b;margin-bottom:22px;font-size:9px;font-weight:850}.pilot-card h2{margin:0 0 8px;font:500 29px/1.2 Georgia,serif}.pilot-card section>p{color:#71808a;margin:0 0 24px;line-height:1.55}.pilot-card label{color:#50636f;flex-direction:column;gap:6px;margin:0 0 14px;font-size:11px;font-weight:800;display:flex}.pilot-card input,.pilot-card textarea,.pilot-card select{width:100%;color:var(--pnavy);background:#fff;border:1px solid #c8d7da;border-radius:8px;padding:12px;font:500 14px/1.35 inherit}.pilot-card textarea{resize:vertical}.pilot-grid{grid-template-columns:1fr 1fr;gap:13px;display:grid}.safety-question{border:1px solid #d8e4e6;border-radius:10px;margin-bottom:11px;padding:15px}.safety-question legend{padding:0 5px;font-weight:800}.safety-question label{flex-direction:row;align-items:center;margin:10px 25px 0 0;display:inline-flex}.safety-question input{width:auto;accent-color:var(--pteal)}.upload-field{background:#f9fbfb;border:1px solid #d5e2e4;border-radius:11px;padding:16px}.upload-field span{color:var(--pnavy);font-size:14px}.upload-field b{color:#a34e2d;text-transform:uppercase;margin-left:5px;font-size:9px}.upload-field em{color:#74848e;text-transform:uppercase;font-size:9px;font-style:normal}.upload-field small{color:#7c8b95;font-weight:500}.upload-field input{background:#fff;padding:9px}.pilot-note,.contractor-warning{color:#745820;background:#fff5df;border:1px solid #eddeb5;border-radius:9px;padding:12px 14px;font-size:11px;line-height:1.5}.consent-check{align-items:flex-start;line-height:1.55;flex-direction:row!important;margin-top:20px!important;font-weight:500!important}.consent-check input{width:auto;accent-color:var(--pteal);margin-top:3px}.pilot-error{color:#9d3c2f;background:#fff0ed;border:1px solid #efcbc5;border-radius:8px;margin:12px 0;padding:11px 13px;font-size:12px}.pilot-actions{border-top:1px solid #e1e9ea;justify-content:space-between;align-items:center;margin-top:auto;padding-top:25px;display:flex}.pilot-primary,.pilot-secondary{cursor:pointer;border:0;border-radius:8px;justify-content:center;align-items:center;padding:12px 18px;font-weight:850;text-decoration:none;display:inline-flex}.pilot-primary{background:var(--pnavy);color:#fff}.pilot-primary:disabled{opacity:.55}.pilot-secondary{color:#536772;background:#fff;border:1px solid #cbd9dc}.success-card{text-align:center;width:min(680px,100% - 35px);margin:80px auto;padding:55px}.success-card>p:not(.pilot-eyebrow){color:#667985;line-height:1.7}.success-icon{color:#11795c;background:#ddf5ed;border-radius:50%;place-items:center;width:58px;height:58px;margin:0 auto 18px;font-size:24px;display:grid}.case-code{background:#f0f6f6;border-radius:9px;margin:23px 0;padding:15px}.case-code strong{letter-spacing:2px;margin-top:4px;font-size:20px;display:block}.success-card .pilot-primary{width:100%}.success-card small{color:#84929b;margin-top:17px;display:block}.brief-shell{width:min(1180px,100% - 40px);margin:35px auto 70px}.brief-hero{justify-content:space-between;align-items:end;margin-bottom:20px;display:flex}.brief-hero h1{margin-bottom:7px}.brief-hero>div>p:last-child{color:#73838e}.review-pill{color:#0d775a;background:#ddf4ec;border-radius:20px;padding:8px 12px;font-size:11px;font-weight:850}.review-pill.manual_review{color:#926016;background:#fff0d8}.contractor-warning{margin-bottom:18px}.brief-grid{grid-template-columns:minmax(0,1fr) 350px;gap:18px;display:grid}.brief-main,.brief-side{flex-direction:column;gap:18px;display:flex}.brief-card{box-shadow:none;border-radius:13px;padding:24px}.brief-card h2{font-size:23px}.facts{border:1px solid #dae5e7;border-radius:9px;grid-template-columns:1fr 1fr 1.4fr;margin-top:20px;display:grid}.facts span{color:#7b8a94;border-right:1px solid #dae5e7;flex-direction:column;padding:12px;font-size:9px;display:flex}.facts span:last-child{border:0}.facts strong{color:var(--pnavy);margin-top:4px;font-size:12px}.section-title{justify-content:space-between;gap:15px;display:flex}.section-title>b{color:#128269;font-size:11px}.observation-list{color:#526872;padding-left:19px;line-height:1.65}.safety-line{color:#316e61;background:#eef7f5;border-radius:8px;padding:11px;font-size:11px}.possibility-list article{border-top:1px solid #e0e8ea;grid-template-columns:28px 1fr auto;gap:12px;padding:15px 0;display:grid}.possibility-list article>b{background:var(--pnavy);color:#fff;border-radius:50%;place-items:center;width:26px;height:26px;font-size:10px;display:grid}.possibility-list h3{margin:0;font-size:14px}.possibility-list p{color:#687b86;margin:5px 0 0;font-size:11px;line-height:1.5}.possibility-list article>span{color:#916219;text-transform:capitalize;background:#fff1d9;border-radius:5px;height:max-content;padding:5px 7px;font-size:9px}.split-card{grid-template-columns:1fr 1fr;gap:24px;display:grid}.split-card ul{color:#5c707b;padding-left:18px;line-height:1.8}.prep-tags{flex-wrap:wrap;gap:6px;display:flex}.prep-tags span{background:#edf3f4;border-radius:5px;padding:6px 8px;font-size:10px}.media-list{flex-direction:column;gap:8px;margin-top:15px;display:flex}.media-list a{color:var(--pnavy);border:1px solid #d9e5e6;border-radius:9px;align-items:center;gap:10px;padding:11px;text-decoration:none;display:flex}.media-list a>span{width:31px;height:31px;color:var(--pteal);background:#e6f4f4;border-radius:7px;place-items:center;display:grid}.media-list a div{flex-direction:column;min-width:0;display:flex}.media-list small{color:#7d8c96;text-overflow:ellipsis;overflow:hidden}.outcome-card form{margin-top:18px}.outcome-card .pilot-primary{width:100%}.recorded-outcome{background:#eef7f4;border-radius:10px;padding:15px}.recorded-outcome p{color:#5e746e}.recorded-outcome span{color:#18765e;font-size:11px}.upload-saved{color:#128269;overflow-wrap:anywhere;font-size:11px;font-weight:800;display:block}.pilot-symptom-grid{grid-template-columns:repeat(2,1fr);gap:10px;display:grid}.pilot-symptom-grid button{color:#43566c;cursor:pointer;background:#fff;border:1px solid #d5e2e4;border-radius:11px;flex-direction:column;justify-content:center;align-items:center;gap:8px;min-height:92px;font-weight:800;display:flex}.pilot-symptom-grid button span{color:var(--pteal);font-size:22px}.pilot-symptom-grid button.selected{border:2px solid var(--pteal);color:var(--pnavy);background:#effafa}.diagnostic-fields{margin-top:4px}.intake-facts{grid-template-columns:1fr 1fr;gap:8px;margin-top:12px;display:grid}.intake-facts div{border:1px solid #dae5e7;border-radius:8px;flex-direction:column;gap:4px;padding:10px;display:flex}.intake-facts span{color:#7b8a94;font-size:9px}.intake-facts strong{color:var(--pnavy);font-size:11px}.portal-page{color:#071c2f;background:#f2f7f7;min-height:100vh}.portal-header{background:#fff;border-bottom:1px solid #d9e5e7;justify-content:space-between;align-items:center;height:72px;padding:0 max(22px,50vw - 560px);display:flex}.portal-shell{width:min(1120px,100% - 32px);margin:38px auto 70px}.portal-hero{color:#fff;background:linear-gradient(135deg,#071c2f,#123f60);border-radius:18px;margin-bottom:18px;padding:34px}.portal-hero h1{margin:7px 0;font:500 40px/1.1 Georgia,serif}.portal-hero>p:last-of-type{color:#bdd0dc}.portal-status{gap:12px;margin-top:25px;display:flex}.portal-status>*{background:#ffffff17;border:1px solid #ffffff24;border-radius:8px;padding:10px 13px}.portal-columns{grid-template-columns:minmax(0,1.5fr) minmax(300px,.7fr);gap:18px;display:grid}.portal-card{background:#fff;border:1px solid #d7e3e5;border-radius:14px;padding:25px}.portal-card h2{font:500 25px/1.25 Georgia,serif}.portal-card h3{margin-top:28px}.portal-card label{color:#50636f;flex-direction:column;gap:7px;font-weight:800;display:flex}.portal-card textarea,.portal-card input{font:inherit;border:1px solid #c8d7da;border-radius:8px;padding:12px}.portal-card .pilot-primary{width:100%;margin-top:12px}.message-list{flex-direction:column;gap:10px;display:flex}.message-list article{border:1px solid #dce6e7;border-radius:10px;flex-direction:column;gap:5px;padding:13px;display:flex}.message-list article.contractor{border-left:4px solid #1594a6}.message-list article.customer{border-left:4px solid #1766d4}.message-list article p{white-space:pre-wrap;color:#526872;margin:4px 0}.message-list article small,.compact-messages small{color:#7b8a94}.compact-messages{flex-direction:column;gap:7px;margin-top:18px;display:flex}.compact-messages article{background:#f4f8f8;border-radius:7px;grid-template-columns:70px 1fr auto;gap:7px;padding:9px;font-size:10px;display:grid}.compact-messages b{text-transform:capitalize}@media (width<=760px){.portal-columns{grid-template-columns:1fr}.portal-status{flex-direction:column}.portal-hero{padding:25px}.portal-hero h1{font-size:33px}}.contractor-portal{background:#f2f7f7;min-height:100vh}.contractor-shell{width:min(1180px,100% - 32px);margin:38px auto}.contractor-portal-head{justify-content:space-between;align-items:end;margin-bottom:22px;display:flex}.contractor-portal-head h1{margin:5px 0;font:500 42px/1.1 Georgia,serif}.contractor-portal-head p{color:#687b86}.queue-metrics{gap:9px;display:flex}.queue-metrics span{background:#fff;border:1px solid #d7e3e5;border-radius:9px;padding:11px 15px}.queue-metrics b{margin-right:5px;font-size:18px}.contractor-table{background:#fff;border:1px solid #d7e3e5;border-radius:14px;overflow:hidden}.contractor-row{border-bottom:1px solid #e2eaeb;grid-template-columns:130px minmax(230px,1.5fr) 90px 110px 105px 105px;align-items:center;gap:12px;padding:15px 18px;display:grid}.contractor-row:last-child{border:0}.contractor-row>span{flex-direction:column;gap:4px;display:flex}.contractor-row small{color:#778893;text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.contractor-row.heading{color:#71818c;text-transform:uppercase;letter-spacing:.8px;background:#f6f9f9;padding-block:10px;font-size:9px;font-weight:900}.contractor-row a{color:#116b79;font-weight:850;text-decoration:none}.queue-status{color:#147158;text-align:center;text-transform:capitalize;background:#e9f5f2;border-radius:20px;padding:6px 8px;font-size:10px}.queue-status.completed{color:#63717c;background:#edf0f3}.empty-queue{text-align:center;color:#71818c;padding:40px}@media (width<=850px){.contractor-portal-head{flex-direction:column;align-items:flex-start}.contractor-table{overflow:auto}.contractor-row{min-width:850px}.pilot-layout{grid-template-columns:1fr;margin-top:20px}.pilot-layout>aside{padding:0}.pilot-layout>aside ol{grid-template-columns:1fr 1fr;margin:20px 0;display:grid}.pilot-safety{display:none}.brief-grid{grid-template-columns:1fr}.brief-hero{flex-direction:column;align-items:flex-start}.review-pill{margin-top:10px}}@media (width<=600px){.pilot-header{padding:0 14px}.pilot-header>span{display:none}.pilot-layout,.brief-shell{width:calc(100% - 24px)}.pilot-card{padding:22px}.pilot-layout>aside h1,.brief-hero h1,.success-card h1{font-size:37px}.pilot-grid,.facts,.split-card{grid-template-columns:1fr}.facts span{border-bottom:1px solid #dae5e7;border-right:0}.facts span:last-child{border-bottom:0}.pilot-layout>aside ol{grid-template-columns:1fr}.intake-card{min-height:0}.pilot-actions{background:#fff;position:sticky;bottom:0}.success-card{margin:25px auto;padding:30px 22px}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}.public-site{--night:#071c2f;--deep:#0d2e4b;--cyan:#2bbbd2;--mint:#62dbc3;min-height:100vh;color:var(--night);background:#fff;font-size:16px;overflow:hidden}.section-wrap{width:min(1180px,100% - 48px);margin-inline:auto}.public-header{z-index:40;background:#fff;border-bottom:1px solid #dce7e9;align-items:center;gap:34px;height:76px;padding:0 max(24px,50vw - 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